STAKEHOLDER MANAGEMENT

LESSONS IN PROJECT MANAGEMENT (lesson1, volume 1)

STAKEHOLDER MANAGEMENT

I have often been asked what the relevance of project management (PM) is in this environment and if indeed the PM processes advocated in our training courses can actually be adopted on real projects in Nigeria.

It is in answer to these questions that I have decided to start this series of essays aptly titled lessons in project management.

I intend to select ongoing and past projects in Nigeria (public and private sector projects) and analyze how PM processes if adopted could have impacted on the success of such projects and for projects that utilized PM practices, discuss how these practices helped the projects succeed.

My preferred project management standard or best practice guide is the Project Management Body of Knowledge (PMBOK) Guide created by the Project Management Institute (PMI) hence it will be my reference document for this series.

The Case study (Lekki – Epe Expressway Project, Lagos, Nigeria.) – The Background

The Lekki – Epe expressway way expansion project had gone smoothly, at least to outsiders like you and I, until recently when the toll gate phase of the project was reached. Indigenes of Lekki were not receptive to the idea of the toll gates and planned collection of tolls on a route they have plied without “much hassles” for the past 20 years because of some “minor work”. They simply could not or would not understand the explanations of the Government or the construction company on why this has to be or how it is going to be to their benefit.

The PM Problem

There was inadequate stakeholder identification at the initiating phase of the project. An important stakeholder group (the community) was left out and it has created issues which can escalate and cause problems for the project.

The Project Sponsor has sunk enormous amounts of resources already into the project, the profitability of the project is hinged on the toll collection and the host community is not receptive to the idea. The Project Sponsor at this time I reckon will be spending a good amount of time and energy addressing this issue, distracting them from the project work, it may affect the progress of the project thereby impacting on the overall cost and finish date of the construction work. These are factors that will ultimately affect project delivery and by extension the organisation’s fortunes.

The PM Solution

Good project management practice could have forestalled this present situation. In the PMBOK Guide, 4^th Edition, Identification of Stakeholders is a process that should have been carried out in the initiation phase (early stages) of the project. At this stage, the PMBOK recommends that the organisation performing the project identify all people and organizations impacted by the project and document relevant information regarding their interests, involvement and impact on project success.

The organization would at this stage in its project management verify the success criteria of the project, have the influence and objectives of the project stakeholders reviewed and come to a decision on how to proceed on the project. The essence of adequate stakeholder identification at this stage is to ensure that one or more stakeholders that may have been left out initially do not show up in the course of the project and put the project at risk as is the case in this project.

PM practice would have helped handle stakeholder needs upfront and there would have been improved probability for shared ownership, deliverable acceptance (the toll gate for instance) and other stakeholder satisfaction.

The PM Verdict

Adoption of the Stakeholder Identification process in the initiating processes of the project would have saved the Sponsors cost, time, hassles and bad publicity on this project. QED

‘Seye Kolawole, PMP

OAKPM – adding value to people and projects

Comments and contributions can be posted on www.oakproject.blogspot.com

OAKPM PMP CERTIFICATION COURSE

Companies all over the world are recognizing the value that project management can provide to their performance. Project Management Professional (PMP®) certification has become the most recognized credential for the practice of the rapidly evolving profession of project management. This four-day PMBOK®-aligned course prepares you for Project Management Professional (PMP®) certification examination, helps you fulfill the 35 contact hours required to sit for the PMP qualifying exams and raises your project management skills to a more advanced level of performance.

Learning Objectives
At the end of this class, participants will have the capacity to:
Apply an advanced knowledge of the project management based on the PMBOK® model
· Recognize both the content and format of examination questions
· Identify weak areas that require more individual study
· Pass the Project Management Professional (PMP®) certification examination
Develop an effective approach to managing projects
Be able to manage projects successfully without over burdening yourself with process
To gain a set of tools, templates and processes consistent with your small project needs
· An introduction to Microsoft Project Software to plan, control and report on projects.

Who Should Attend
· Managers and project managers seeking PMP® certification
· Mid-career professionals who seek to further develop their project m anagement skills
· Entrepreneurs seeking to run their enterprises efficiently
· Professionals seeking career change/enhancement




Course Outline
This course provides an overview of project management and covers the nine knowledge areas identified in the PMBOK® along with a section on Professional Responsibilities:
· Project Integration Management
· Project Scope Management
· Project Time Management
· Project Cost Management
· Project Quality Management
· Project Human Resource Management
· Project Communications Management
· Project Risk Management
· Project Procurement Management
· Professional Responsibilities
· Introduction to MS Project

During the session, attendees will utilize practice questions to better understand the nature of the PMP exam. The instruction approach includes lecture, exercises and sample questions.

Students to this class will receive:
· A comprehensive manual covering the Nine knowledge areas of the Project Management Body of Knowledge (PMBOK) Third Edition
· A e-copy of the PMBOK Third Edition
· Certificate.

Class Length
· Four days (35 contact hours, homework required)

Time
· 9am – 5.00pm Daily

Cost
· 79,000.00 (This includes, Course materials, e-books, lunch, tea break, certificates, souvenirs, etc)

Discounts
· 10% discount for individuals registering 14 days prior to course commencement.
· 15% discount to study groups or companies with five (5) participants or more registering 14 days prior to course commencement

Payment
· All payments in favour of O.A.K. Interlink, GTBank ac no. 228 275037 110

For more Details
Please mail details@oakpmonline.com OR Visit http://www.oakpmonline.com/

Project Management Institute (PMI) FACT FILE

DO YOU KNOW?

THAT THERE ARE ...

266,747 PMI members across the globe

4,695 active CAPMs and

272,032 active PMPs

Indeed PMI Project Management Certification is the standard for Project Management competence and its fast becoming a must have for Project team members regardless of your industry or where in the world your project is being executed.

DO YOU ALSO KNOW THAT ...

These Organisations who are PMI Global Corporate Council Partners are alligned with the PMI and committed to using project management for tactical efficiencies, strategic advantage and a more effective overall organisation?

ACCENTURE
BAE SYSTEMS
BANK OF AMERICA
THE BOEING COMPANY
BOOZ ALLEN HAMILTON
BOSTON UNIVERSITY
CAPITAL ONE
CENTRAL BANK OF NIGERIA*
CITIGROUP
DELOITTE
HUAWEI TECHNOLOGIES CO.
IBM CORPORATION
ICF INTERNATIONAL INC.
INTERNATIONAL INSTITUTE FOR LEARNING
KPMG INTERNATIONAL
LOCKHEAD MARTIN CORP
NASA
NOKIA OYJ
PRICEWATERHOUSECOOPERS
PROCTER AND GAMBLE
SAP
SIEMENS
TRANSFIELD SERVICES LTD .....

ITS TIME YOU JOIN UP. ITS THE FUTURE!!!

source: pmi today, june 2008

www.oakproject.blogspot.com

oakprojectplus@gmail.com

JULY COURSE

PMP® Certification Exam Boot Camp (Weekend)
Increasingly, companies all over the world are recognizing the value that project management can provide to their performance. Project Management Professional (PMP®) certification has become the most recognized credential for the practice of the rapidly evolving profession of project management. This four-day PMBOK®-aligned course prepares you for Project Management Professional (PMP®) certification examination, helps you fulfill the 35 contact hours required to sit for the PMP qualifying exams and raises your project management skills to a more advanced level of performance.

Students to this class also receive:
· Printed Guide to the PMP® Exam
· E-copy of the PMBOK Guide (Third Edition)

Prerequisites
· Participants should be eligible to sit for the PMP® certification examination

Learning Objectives
At the end of this class, participants will be prepared to:
Apply an advanced knowledge of the project management based on the PMBOK® model
· Recognize both the content and format of examination questions
· Identify weak areas that require more individual study
· Pass the Project Management Professional (PMP®) certification examination

Who Should Attend
· Managers and project managers seeking PMP® certification
· Mid-career professionals who seek to further develop their project m anagement skills
· Entrepreneurs seeking to run their enterprises effeciently
· Professionals seeking career change/enhancement

Course Outline
This course provides an overview of project management and covers the nine knowledge areas identified in the PMBOK® along with a section on Professional Responsibilities:
· Project Integration Management
· Project Scope Management
· Project Time Management
· Project Cost Management
· Project Quality Management
· Project Human Resource Management
· Project Communications Management
· Project Risk Management
· Project Procurement Management
· Professional Responsibilities
· Introduction to MS Project

During the session, attendees will utilize practice questions to better understand the nature of the PMP® exam. The instruction approach includes lecture, exercises and sample questions.

Class Length
· Four days (35 contact hours, homework required)
Venue
· NEWMAN, 5th Floor NCR Building, 6 Broad Street (Beside Western House) Lagos Island, Lagos
Date
· 19th, 20th, 26th & 27th July, 2008
Time
· 9am – 5.00pm Daily
Cost
· 79,000.00 (This includes, Course materials, ebooks, lunch, tea break, certificates, souvenirs,etc)
Discounts
· 10% discount for individuals registering 14 days prior to course commencement.
· 15% discount to study groups or companies with five (5) participants or more registering 14 days prior to course commencement
Payment
· All payments in favour of O.A.K. Interlink, GTBank ac no. 228 275037 110

www.oakproject.blogspot.com
oakprojectplus@gmail.com


Regards,
Kolawole Oluseye, PMP

PROJECT MANAGEMENT AND YOU

DO! ADD! BECOME! GO! ACQUIRE! BE!!!

DO SOMETHING TODAY ABOUT YOUR CAREER
ADD VALUE TO YOURSELF.
BECOME A PROJECT MANAGEMENT PROFESSIONAL!!!
GO GET THAT ADDED ADVANTAGE
ACQUIRE A WORLDWIDE ACCEPTED AND RECOGNISED CERTIFICATE.
BE A PMP


PROJECT MANAGEMENT & YOU


Project Management is an emerging discipline which is fast advancing due to its impact on the bottom line of companies the world over. Competent Project management Professionals are essential to any company’s growth and advancement.
Moreover, the knowledge of the Project Management discipline is important for all personnel working in Project based environment.

The knowledge of Project Management, its tools, techniques and detailed processes have proved to be very useful in building sustainable enterprises and hence can be adopted by business owners to continually create value and improve their bottom line.

Project Management expertise is particularly in demand in Nigeria and other developing nations. This demand is expected to grow astronomically in the coming years as these countries seek to bridge their infrastructural and developmental gaps with the developed nations. Individuals that have this expertise and/or certification will have a clear advantage over their contemporaries while seeking for job positions or managing their own enterprise.


Project Management is defined as “the application of knowledge, skills, tools, and techniques to a broad range of activities in order to meet the requirements of a particular project. It is comprised of five Project Management Process Groups – Initiating Processes, Planning Processes, Executing Processes, Monitoring and Controlling Processes, and Closing Processes. [A Guide to the Project Management Body of Knowledge (PMBOK® Guide), - Third Edition]


OAK Interlink is happy to introduce you to our Project Management training courses tailored to help you achieve your career and business goals. They include;

i) Project Management Certification Exam Boot Camp
ii) CAPM Certification Exam Boot Camp
iii) Project Management Fundamentals
iv) Management by Projects for Entrepreneurs.

Our Course calendar is available on request please mail oakprojectplus@gmail.com


NB. OAK Interlink can tailor our courses to your company’s in-house requirements. Please contact us on 08023820600, 01-8764815